A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Cultivate successful onboarding and adoption of the company?s platform for customers Provide coaching and education to improve product adoption and support customers on their sustainability journey Identify and manage risks, develop resolution strategies, and turn successful customers into advocates Required Qualifications: Experience in ESG performance, sustainability management, or environmental consulting is a plus CSM or Account Management experience, preferably in the SaaS industry Experience working closely with various levels of seniority on a customer team Experience in technical training and adoption Experience working with Customer Success Software is a plus
Confidencial
Confidencial
Confidencial
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