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Confidential
A company is looking for a Customer Support Representative - Remote Referral Lead Team. Key Responsibilities: Contact prospective customers and ask qualifying questions for products or services Make fast-paced calls for the duration of shifts...
Confidential
A company is looking for a Product Support Specialist. Key Responsibilities: Collaborate with Implementation and Operations teams on client onboarding and product support Analyze and report product-related issues to support operations staff...
Confidential
A company is looking for a Customer Support Engineer Key Responsibilities: Assisting and solving technical issues in the ticketing system Writing documentation Finding and reporting bugs Required Qualifications: Deep knowledge and...
Confidential
A company is looking for a Director of Customer Support. Key Responsibilities: Provide strong leadership to achieve Customer Satisfaction goals Oversee the Help Desk and ensure team is trained on all supported technologies Act as the focal...
Confidential
A company is looking for an ERC Representative I Key Responsibilities: Providing customer service through phone calls and emails, resolving inquiries promptly Logging cases accurately and escalating issues appropriately Maintaining knowledge...
Confidential
A company is looking for a Product Manager for a remote position. Key Responsibilities: Lead customer research and strategic product improvement Collaborate with design and engineering teams to create new features Manage backlog, participate...
Confidential
A company is looking for a Customer Success Associate. Key Responsibilities: Answering customer queries in real-time and providing front-line user support Identifying and escalating requests that need intervention from other team members...
Confidential
A company is looking for a Product Marketing Manager. Key Responsibilities Partner with Product Management to develop customer narratives and content Define and execute go-to-market strategies for new and existing product initiatives...
Confidential
A company is looking for a Customer Care Specialist. Key Responsibilities: Answer incoming calls and assist customers with orders, product inquiries, and billing Guide customers through troubleshooting and usage of products/services Update...
Confidential
A company is looking for a Director of Customer Success. Key Responsibilities: Provide leadership and guidance to ensure client satisfaction Develop and implement KPI strategies for customer engagement and retention Improve processes for...
Confidential
A company is looking for a Senior Director of Product Management in Bethesda, Maryland. Key Responsibilities: Lead product strategy and roadmap for products within the Stewardship business line Adopt and implement the Business Lifecycle...
Confidential
A company is looking for a Customer Success Manager. Key Responsibilities: Onboard and manage customers to ensure effective use of the company?s products Provide resources, training, and regular check-ins to customers Advocate for customers...
Confidential
A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Cultivate successful onboarding and adoption of the company?s platform for customers Provide coaching and education to improve product adoption and support...
Confidential
A company is looking for a Senior Product Manager, Enterprise - US Key Responsibilities: Own end-to-end management of products for Enterprise customers and US Public Sector Lead development and enhancement of platform authentication protocols,...
Confidential
A company is looking for a Student Engagement Senior Software Engineer I. Key Responsibilities: Write secure, efficient, and high-quality code that adheres to best practices Develop scalable and reusable code that promotes efficient...
Confidential
A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Build and maintain relationships with partner institutions Drive partner success through product adoption and utilization Lead partner training, renewals,...
Confidential
A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...
Confidential
A company is looking for a Customer Service Representative - Service Desk Agent. Key Responsibilities: Answering phones, emails, and live chat from customers Identifying and escalating priority issues, reporting to high-level management...
Confidential
A company is looking for a Customer Service Rep - Account Manager. Key Responsibilities: Provide exceptional customer service and support to clients Resolve technical issues and educate clients on using the hiring software Collaborate with...
Confidential
A company is looking for a Principal Product Manager of CRM & Servicing Solutions. Key Responsibilities: Establish product roadmaps and release plans that meet customer outcomes Lead customer advisors in product portfolio committees to...
Confidential
A company is looking for a Graphic Design & Video Support. Key Responsibilities: Format various content materials such as handouts, infographics, and social media graphics Create and edit video content including webinars and explainer...
Confidential
A company is looking for a Customer Success Specialist for Client Support Remote position in the Eastern US. Key Responsibilities: Manage existing physician and physician practice accounts Secure account renewals and onboard new accounts...
Confidential
A company is looking for a Solutions Consultant - FP&A. Key Responsibilities: Conduct personalized product demos, Proofs of Concept, and hands-on workshops to support the sales cycle Present industry-specific expertise to potential...
Confidential
A company is looking for an Account Executive for their CRM product. Key Responsibilities: Cultivate leads through relationship-building with decision makers Produce strategic research on target opportunities and accounts Conduct engaging...
Confidential
A company is looking for a Technical Writer Key Responsibilities: Assess training and documentation needs for customers and internal teams Develop written and video content for product implementation and usage Collaborate with cross-functional...
Confidential
A company is looking for a Warranty Coordinator. Key Responsibilities: Acknowledge receipt of all claims and emails Create service part orders and chargeable service parts orders Maintain communication with customers and ensure timely...
Confidential
A company is looking for an Investor Relations Account Manager. Key Responsibilities: Serve as the main contact for investor relations account management Maintain relationships with high-net-worth individuals and provide excellent customer...
Confidential
A company is looking for an Account Executive, Growth. Key Responsibilities: Conduct consultative meetings with key stakeholders to demonstrate value of product suite Create and manage revenue opportunities by engaging assigned accounts and...
Confidential
A company is looking for an Account Manager. Key Responsibilities: Manage a portfolio of 20-30+ existing customer accounts focusing on retention and growth Collaborate with Strategic Account Executives on account strategy and relationship...
Confidential
A company is looking for a Virtual Subrogation Team Manager - Arbitration. Key Responsibilities: Overseeing a team of Specialists and ensuring quality work product and client satisfaction Handling escalated calls/situations and promptly...
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