A company is looking for a Client Service Manager (CSM) to manage and grow client relationships.
Key Responsibilities
Develop strong partnerships with corporate and academic clients to ensure positive customer experiences
Oversee the execution of training programs, ensuring smooth delivery for both in-person and virtual sessions
Serve as the primary connection between Business Development and Client Success, ensuring smooth transitions and ongoing client support
Required Qualifications
1-3 years of experience in client services, preferably in finance or higher education
Proficiency in the Microsoft Ecosystem (Excel, Word, Outlook, Teams)
Strong project management abilities to handle multiple priorities effectively
Ability to write professional client correspondence with clarity and professionalism
Located in specific states or working remotely from designated areas
