A company is looking for a Customer Success Manager to engage, retain, enable, and grow top-tier customers.
Key Responsibilities
Manage the complete post-sales lifecycle for a portfolio of customers
Identify renewal risks and collaborate internally and externally to mitigate them
Coordinate executive-level success reviews and maintain updated customer profiles in Salesforce
Required Qualifications
BS in Business Management, Strategy, Economics, Communications, Electrical Engineering, or equivalent
4+ years of experience in management consulting, technical account management, or enterprise software sales
Proven record of achieving targets and goals in a sales setting
Experience organizing executive-level discussions
Significant customer-facing experience with enterprise-type customers
