Job Description - Georgia Customer Service Advocate
A company is looking for a Remote Healthcare Customer Service Representative.
Key Responsibilities:
Manage inbound and outbound calls, responding to member and provider inquiries with professionalism and accuracy
Review, verify, and process membership applications efficiently, ensuring completeness and accuracy
Maintain and update member information in CRM systems, ensuring data integrity and accuracy
Required Qualifications:
High school diploma or equivalent
Proficiency in Microsoft Office Suite and experience with CRM systems
Strong typing and data entry skills
Keen attention to detail for data accuracy
Proven ability to manage multiple tasks and priorities effectively
