Job Description - HVAC Technical Support Specialist
A company is looking for a Work from Home Technical Product Support Specialist - HVAC.
Key Responsibilities
Assist customers by phone with product selection, post-sales support, and troubleshooting for HVAC-related products
Provide technical product support while using multiple computer programs and document interactions
Capture feedback for product teams based on customer interactions and maintain a high level of technical expertise
Required Qualifications
5+ years of relevant job experience or hands-on field experience in HVAC systems
Proficiency in computer use and ability to navigate multiple applications simultaneously