A company is looking for a Senior Customer Advocacy Manager (Contract).
Key Responsibilities
Manage the Customer Advisory Board and establish a roadmap for its vision
Lead the rollout of a customer advocacy platform and drive community growth
Create compelling customer story assets in collaboration with the brand marketing team
Required Qualifications
Proven expertise in data tools like Salesforce or advocacy platforms
Exceptional project management skills across multiple teams
Customer-centric mindset with the ability to build relationships with executives
Experience with customer advisory boards or reference management in a SaaS environment
Creative passion for uncovering and amplifying customer success stories