Job Description - Tennessee Customer Service Advocate
A company is looking for a Remote Healthcare Customer Service Representative.
Key Responsibilities:
Manage inbound and outbound calls, providing information on membership options, benefits, and account status
Review, verify, and process membership applications efficiently
Maintain and update member information in CRM systems, ensuring data integrity and accuracy
Required Qualifications:
High school diploma or equivalent
Proficiency in Microsoft Office Suite and experience with CRM systems
Strong typing and data entry skills
Ability to manage multiple tasks and priorities in a busy work environment
Customer service orientation with a passion for delivering exceptional service
