Job Description - Washington State Licensed Medical Assistant
A company is looking for a Medical Assistant / Case Management Processor.
Key Responsibilities
Perform initial triage of Case Management tasks and review member data for care plan implementation
Make outbound calls and send follow-up emails to coordinate services and gather member information
Assist with processing unable to contact requests and support case resolution
Required Qualifications
High School Diploma or GED required
2+ years of customer service or healthcare administrative support experience
Experience working in healthcare or managed care settings preferred
Proficiency in Microsoft Office applications
Familiarity with medical terminology
