A company is looking for an Enterprise Customer Success Manager.
Key Responsibilities
Build and maintain relationships with customers (dealerships) and liaise with stakeholders
Communicate ROI proactively, identify risks, and minimize churn
Analyze customer performance and collaborate with teams to optimize success and revenue opportunities
Required Qualifications
3+ years of customer success experience in a B2B SaaS company
Experience working with automotive customers, particularly dealerships
Experience in digital advertising, specifically with Google AdWords and Facebook Advertising
High competency in data analysis for business decision-making
Experience with CRM systems and ability to implement follow-up processes
