Job Description - IT Business Solutions Specialist
A company is looking for an IT Business Solutions Specialist II to provide support and training in a virtual call center environment.
Key Responsibilities
Manage inbound customer inquiries and provide support for business process and technology issues
Conduct high-level training sessions for end users on various applications
Maintain records of customer interactions and collaborate with internal teams to resolve complex issues
Required Qualifications
Bachelor?s degree or equivalent work experience
Typically requires 2+ years of related work experience
Experience in the Title Industry and Real Estate is a plus
