A company is looking for a Customer Support Representative.
Key Responsibilities
Maintain accurate records for seamless communication with customers and the internal team
Provide excellent customer service via email, Intercom, and phone
Advocate for the customer experience and recommend improvements to management
Required Qualifications
Personal familiarity with the company?s products
Strong pro-life values and the ability to be a quick learner
1+ year of customer service or client experience
Strong organizational skills and ability to multitask
Proficiency in Intercom and Shopify is a plus
