A company is looking for a Customer Support and Training Representative.
Key Responsibilities
Provide exceptional customer service and support through email communication
Lead audio Q&A sessions and assist in training webinars to enhance customer use of the software
Contribute to the improvement of training resources for customers
Required Qualifications
Bachelor?s degree
3-5 years of experience in a nonprofit development/advancement environment
2+ years of experience working with a donor management system
Experience in training individuals on CRM/donor databases
Ability to work collaboratively and self-direct in a remote environment
