A company is looking for a Customer Relations Specialist with remote options.
Key Responsibilities
Respond promptly and professionally to customer inquiries via phone, email, or chat
Resolve product or service issues by clarifying customer complaints and following up to ensure resolution
Maintain detailed records of customer interactions in the company?s CRM system
Required Qualifications
High School Diploma or GED-equivalent
2+ years of call center experience
Ability to work after regularly scheduled hours as needed
Willingness to sit at a desk for prolonged periods working on a computer