Job Description - Lawn Care Customer Service Representative
A company is looking for a Customer Service Representative to enhance client satisfaction in lawn care services.
Key Responsibilities
Engage with clients to assess satisfaction and address concerns
Identify and promote additional services to enhance customer experience
Coordinate and confirm appointments for lawn assessments and treatments
Required Qualifications
Customer-focused attitude with a desire to exceed expectations
Experience or aptitude for recognizing upselling opportunities
Ability to address customer inquiries and resolve issues effectively
Experience with maintaining accurate customer records in a CRM system
Strong interest in collaboration and teamwork
