A company is looking for a Customer Success Manager to serve as a trusted Energy Advisor for their customers.
Key Responsibilities
Manage customer relationships and serve as the primary touchpoint
Facilitate a seamless onboarding experience for customers
Identify growth opportunities through cross-selling and retention efforts
Required Qualifications
4+ years of experience in customer success, preferably in B2B SaaS
Experience driving process improvements within a small team
Ability to identify gaps and opportunities for business growth
Energy industry experience is a plus or a strong willingness to learn
