Job Description - Health Care Customer Service Representative
A company is looking for a Health Care Customer Service Representative to handle inbound and outbound calls in a remote setting.
Key Responsibilities
Make and answer calls to resolve billing and payment issues
Respond to patient inquiries professionally and thoroughly
Enter and monitor payment arrangements while adhering to client-specific protocols
Required Qualifications
1+ years of experience in a call center or customer service role
Knowledge of medical terminology, patient billing, and healthcare insurance preferred
Ability to work in a fast-paced, deadline-oriented environment
Flexibility in scheduling, including evenings and weekends as needed
Bilingual candidates are encouraged to apply for additional support
